An order management system (OMS) is a software tool that automates enterprises to control product orders from customer receipt through order completion.
It consolidates order details across multiple sales sources to deliver seamless visibility into order information throughout the supply chain cycle.
An OMS allows businesses oversee the complete order lifecycle seamlessly, from the instant a client enters order management system an order to its successful fulfillment and any return.
It improves stock management by offering accurate visibility on inventory counts and order history, helping retailers to maximize their delivery processes and maximize shopper service.
An effective OMS connects with other corporate systems like ecommerce platforms, inventory management systems, financial software, and order management system shipping carriers to enable a efficient order order management system fulfillment workflow from start to completion.